LaToya Davidson-Perez

LaToya M Davidson-Perez

Covington, GA 30016 • latoyadavidson.com

Objective

 

Professional and proficient leader with a proven ability to anticipate organizational needs, manage personnel, create innovative policies and procedures and who has a keen eye for workplace efficiency. Excels in analyzing data, creating and managing budgets, office and website content management, customer service and the use of Microsoft Office.

 

Work Experience

12/2017 - Present

Keller Williams Realty, Inc., Conyers, GA

Assistant Market Center Administrator

As a member of the Executive Leadership Team and In support of the Keller Williams Atlanta Metro East & Lake Oconee...
• Manages financials - Banking, Disbursement Authorizations, Earnest Money submissions, Pay-at-Close requests and Closings administration.
• Generates and analyzes reports.
• Serves as Agent Leadership Council (ALC) Technology Liaison.

 

09/2017 - Present

Keller Williams Realty, Inc., Conyers, GA

Executive Administrator

As a member of the Executive Leadership Team and in support of the CEO of four Keller Williams locations (Atlanta Metro East, Lake Oconee, Middle Georgia [Warner Robins & Macon])...
• Manages internal systems, calendars, and call lists.
• Manages pipeline tools and analyzes agent production and profiles.
• Screens incoming phone calls and assists the agents, clients, and customers.
• Generates agent production reports and other consulting documents pertinent to agent retention.
• Implements and maintains online productivity tools.
• Reviews, creates and improves the market and business center systems and organizational tools and implements new systems as necessary.
• Technology Ambassador and website administration.

 

10/2011 - Present

Davidson Administrative Services, Covington, GA

Owner

• Freelancer of administrative support, basic website development, voice over artist and writing services provider.
• Develops and manages operational, marketing and social networking endeavors.
• Provides clients with professional, timely and economical solutions for their clerical, website administration and budgeting needs.
• Offers services via company website and Elance.
• Utilizes productivity and other online tools including Microsoft Office & Google Apps.
• Expertly uses online tools including Asana, Aweber, Blogger, FreshBooks, HootSuite, Infusionsoft, Insightly, LeadPages, PayPal, Skype, SurveyMonkey, WordPress, Wufoo.
• Proficiently uses social networking sites including Facebook, Foursquare/Swarm, Google+, Instagram, LinkedIn, Path, Tumblr and Twitter.

 

03/2014 - 04/2014

Dollar General, Covington, GA

Assistant Store Manager

• Daily operations manager responsible for opening and closing the store. 
• Authorized and signed for refunds and overrides; count register; daily bank deposits. 
• Assisted in ensuring the financial integrity of the store through strict cashier accountability, key control, and adherence to company security practices and cash control procedures. 
• Managed store in Store Manager's absence. 
• Assisted with employee scheduling, payroll management and training. 
• Assisted with the efficient staging, stocking, maintenance and storage of merchandise. 
• Assisted in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.

 

11/2006 - 02/2014

Twin Lakes Library System, Milledgeville, GA

Assistant Director

      In collaboration with the System Director, managed all the day-to-day operations of a single county two-branch library system.

      Maintained staff coverage for the System by producing efficient scheduling and work assignments for all employees.

      Responsible for most of the System's acquisitions of materials and supplies (accounts receivable and payable) including the establishing and maintenance of System’s $700,000+ budget. Created and maintained collaborative spreadsheet management tools for all departments’ individual budgets.

      Maintained System’s public and staff website using WordPress and Google Apps.

      Authored System’s personnel manual and other policies and procedures.

      Coordinated and managed all payroll, record-keeping, bookkeeping, filing, and correspondences for the System.

      Developed and executed training initiatives for all employees.

      Assisted the System Director with promotional activities and public relations programs in order to increase literacy and library use.

      Coordinated the System’s technological advances including installing and using VOIP phones, using open source software tools and the adoption of Macintosh staff computing.

      Served as the System’s HR Manager, Benefits Specialist, Executive Assistant, IT Administrator and Operations Manager.

 

05/2005 - 11/2006

Twin Lakes Library System, Milledgeville, GA

Human Resources Manager

      Coordinated and supervised all employees’ enrollment in insurance programs – health, dental, vision, supplemental.

      Responsible for the System's payroll, time management software, scheduling, hiring, orientation and training.

      Co-authored an web-based productivity software suite, helperMonkey, for the library System that was later used in other libraries in Georgia.

      Performed all prior Administrative Services Supervisor and Administrative Assistant duties.

 

12/2003 - 05/2005

Twin Lakes Library System, Milledgeville, GA

Administrative Services Supervisor

      Managed the System’s payroll, record-keeping, bookkeeping, filing, and correspondences.

      Developed and maintained the staff’s intranet and calendars using Google Apps for Business.

      Provided and coordinated all training and scheduling for the System.

      Completed System’s weekly bank deposits, reconciled bank statements and handled most of the System’s financial duties.

      Supervised the daily operation of support services for the System and served as the System Director’s personal assistant.

      Oversaw and performed clerical and administrative support tasks including answering and routing phone calls.

      Established work procedures and standards to improve efficiency and effectiveness of assigned operations.

      Responsible for ensuring employee compliance with established System standards and reviewing and evaluating the work and performance of subordinates.

      Created and maintained System interior and exterior signage.

 

03/2002 - 12/2003

Twin Lakes Library System, Milledgeville, GA

Administrative Assistant

      Responsible for the day-to-day administrative operations of the System.

      Conducted daily financial calculations including making weekly deposits.

      Managed the System’s supply budget.

      Ordered and stocked office and public vending machine supplies.

      Cross-trained in other departments in order to assist when needed.

      Co-coordinated the System's Library Fair and Casino Night events.

 

09/2001 - 03/2002

Twin Lakes Library System, Milledgeville, GA

Children's Page

      Responsible for shelving materials and ensuring that they were kept in order and accessible to patrons and library staff.

      Read shelves for accuracy of placement.

      Created new shelving procedures.

      Assisted in other departments which included checking materials in/out, registering and issuing patrons library cards, answered and routed phone calls, filed and created documents and processed mail and other materials.

      Became proficient in using the state’s public library online catalog.

 

Skills

 

Accounts Payable & Receivable ✶ Apple Products ✶ Asana  Benefits Coordinator ✶ Billing ✶ Blogging  Cash Handling  Clerical ✶ Content Management Systems ✶ Customer Service ✶ Event Planning  Evergreen ILS ✶ Finance ✶ Google Apps ✶ HR Generalist ✶ HTML ✶ iWork  Macintosh Computers  Management ✶ Microsoft Office ✶ Office Management ✶ Personnel Administration ✶ Podcasting ✶ Poetry ✶ Research ✶ Skype  Social Media Technology  Telephone Handling ✶ Touch typing 63 WPM ✶ Training & Development  WordPress ✶ WYSIWYG layout tools

 

Career Highlights

 

      Baldwin Connect (a partnership of Communities in Schools and Family Connection), Board Secretary, 2004 to 2007.

      Baldwin County High School Education & Career Partnership Advisory Committee, 2009 to 2013.

      PINES Subcommittee, Reports Representative, 2007 to 2013.

      PINES Subcommittee, Staff Training/Documentation Representative, 2007 to 2013.

      The Union-Recorder Advisory Committee, 2011 to 2013.

      The Union-Recorder, Featured Editorials Columnist, 2011 to Present.

 

Licenses and Certifications

 

      Florida State University's Graduate Certificate in Human Resource Development, March 2007.

      State of Georgia licensed Librarian, Grade 5B, #LIB005277. September 2008 to Present.

      Notary Public. Newton County, GA. December 2014 to December 2018.

 

Education

2005 - 2008

Florida State University, Tallahassee, FL 

MEd in Human Resource Development  GPA: 3.91

 

2005 - 2008

Florida State University, Tallahassee, FL 

MLIS in Library & Information Studies  GPA: 3.81

 

2002 - 2003

Georgia College & State University, Milledgeville, GA 

BBA in Office Communication Systems  GPA: 3.2

 

2000 - 2002

Georgia Military College, Milledgeville, GA 

ABA in Business Administration  GPA: 3.4

 

2000 - 2002

Georgia Military College, Milledgeville, GA 

AGS in General Studies  GPA: 3.34

 

Honors and Awards

 

      All American Scholar, 2001

      Who's Who Among Junior College Students, 2001

      Academic distinction in Literature and Political Science, 2002

      Harold L. Goodrich Award (Best All-Around Student), 2002

      Dean's Student Advisory Committee, Member, 2002-2003

      The National Dean's List, 2003 & 2007

      Chancellor's List, 2005 & 2006

      International Scholar Laureate Program (nominee), 2007

      Beta Phi Mu, 2008

 

Special Achievements

 

      Introduced, designed, created, and maintain the Twin Lakes Library System's intranet.

      In 2005, promoted as the youngest Assistant Director in a public library in the state of Georgia.

      Co-authored and was the primary non-technical developer for an in-house web-based productivity software suite, helperMonkey, for the Twin Lakes Library System that was later used in other libraries in Georgia.

      Migrated all Twin Lakes Library System’s staff computing to Macs and implemented the use of VOIP technology and cloud-based tools.

      Twin Lakes Library System's Employee of the Month record holder, 21 awards.

      Twin Lakes Library System's Employee of the Year, 2013.

 

Affiliations

 

      American Library Association (ALA), 2004 to Present

      American Society of Training and Development (ASTD), 2004 to 2012

      Beta Phi Mu, 2008 to Present

      Georgia Library Association (GLA), 2004 to 2014

      International Association of Administrative Professionals (IAAP), 2004 to Present

      Library Leadership & Management Association (LLAMA), 2004 to 2014

      National Human Resources Association (NHRA), 2006 to 2014

      Public Library Association (PLA), 2004 to 2014

      Society for Human Resource Management (SHRM), 2008 to 2014

 

Publications

 

      Davidson, LaToya M. "Web 2.0 and Public Libraries." - IPL Wiki. Florida State University College of Information, Aug. 2008.

      Addy, Jamie, Kell Carpenter, LaToya M. Davidson, Dusty Gres, Stephen Hart, Lyn Hopper, ML Ingram, Kimberly Miller, Rachel Parrott, Barry Reese, Amy Riddle, and Stephen R. Sisson. 818: A Collection of Miscellaneous Writings. Milledgeville, GA: Old Capital, 2009. Print.

      Davidson, LaToya M. Bi-weekly editorial articles. The Union-Recorder. Community Newspaper Holdings, Inc., July 2011 to Present.

 

References

 

Barry Reese, English Teacher
Baldwin County High School 
barryreesepulp@gmail.com 
cell: 478.607.1156 
155 GA-49
Milledgeville, GA 31061 
Former boss and colleague for over 12 years.

Kell Carpenter, Coordinator for Access Services 
Library and Instructional Technology Center 
Georgia College & State University 
kell.carpenter@gcsu.edu 
tel: 478.445.0976 
fax: 478.445.2946 
231 W Hancock St 
Campus Box 043
Milledgeville, GA 31061 
Former work colleague for 9 years.

Jay Turner, Owner 
EduJay
jay@edujay.com
tel: 678.636.9882
438 Grayson Pkwy
Grayson, GA 30017 
Professional colleague and former MLIS classmate.

Jacklyn Coats, Speech Language Pathologist 
Carolina Speak Now
jacklyn@carolinaspeaknow.com 
tel: 919.695.7078 
fax: 919.867.6468 
1807 Majestic Drive 
Durham, NC 27707 
Former classmate. 

 

 

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