12/2017 - Present | Keller Williams Realty, Inc., Conyers, GA Assistant Market Center Administrator As a member of the Executive Leadership Team and In support of the Keller Williams Atlanta Metro East & Lake Oconee...
• Manages financials - Banking, Disbursement Authorizations, Earnest Money submissions, Pay-at-Close requests and Closings administration.
• Generates and analyzes reports.
• Serves as Agent Leadership Council (ALC) Technology Liaison. |
09/2017 - Present | Keller Williams Realty, Inc., Conyers, GA Executive Administrator As a member of the Executive Leadership Team and in support of the CEO of four Keller Williams locations (Atlanta Metro East, Lake Oconee, Middle Georgia [Warner Robins & Macon])...
• Manages internal systems, calendars, and call lists.
• Manages pipeline tools and analyzes agent production and profiles.
• Screens incoming phone calls and assists the agents, clients, and customers.
• Generates agent production reports and other consulting documents pertinent to agent retention.
• Implements and maintains online productivity tools.
• Reviews, creates and improves the market and business center systems and organizational tools and implements new systems as necessary.
• Technology Ambassador and website administration. |
10/2011 - Present | Davidson Administrative Services, Covington, GA Owner • Freelancer of administrative support, basic website development, voice over artist and writing services provider.
• Develops and manages operational, marketing and social networking endeavors.
• Provides clients with professional, timely and economical solutions for their clerical, website administration and budgeting needs.
• Offers services via company website and Elance.
• Utilizes productivity and other online tools including Microsoft Office & Google Apps.
• Expertly uses online tools including Asana, Aweber, Blogger, FreshBooks, HootSuite, Infusionsoft, Insightly, LeadPages, PayPal, Skype, SurveyMonkey, WordPress, Wufoo.
• Proficiently uses social networking sites including Facebook, Foursquare/Swarm, Google+, Instagram, LinkedIn, Path, Tumblr and Twitter. |
03/2014 - 04/2014 | Dollar General, Covington, GA Assistant Store Manager • Daily operations manager responsible for opening and closing the store.
• Authorized and signed for refunds and overrides; count register; daily bank deposits.
• Assisted in ensuring the financial integrity of the store through strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Managed store in Store Manager's absence.
• Assisted with employee scheduling, payroll management and training.
• Assisted with the efficient staging, stocking, maintenance and storage of merchandise.
• Assisted in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. |
11/2006 - 02/2014 | Twin Lakes Library System, Milledgeville, GA Assistant Director - In collaboration with the System Director, managed all the day-to-day operations of a single county two-branch library system.
- Maintained staff coverage for the System by producing efficient scheduling and work assignments for all employees.
- Responsible for most of the System's acquisitions of materials and supplies (accounts receivable and payable) including the establishing and maintenance of System’s $700,000+ budget. Created and maintained collaborative spreadsheet management tools for all departments’ individual budgets.
- Maintained System’s public and staff website using WordPress and Google Apps.
- Authored System’s personnel manual and other policies and procedures.
- Coordinated and managed all payroll, record-keeping, bookkeeping, filing, and correspondences for the System.
- Developed and executed training initiatives for all employees.
- Assisted the System Director with promotional activities and public relations programs in order to increase literacy and library use.
- Coordinated the System’s technological advances including installing and using VOIP phones, using open source software tools and the adoption of Macintosh staff computing.
- Served as the System’s HR Manager, Benefits Specialist, Executive Assistant, IT Administrator and Operations Manager.
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05/2005 - 11/2006 | Twin Lakes Library System, Milledgeville, GA Human Resources Manager - Coordinated and supervised all employees’ enrollment in insurance programs – health, dental, vision, supplemental.
- Responsible for the System's payroll, time management software, scheduling, hiring, orientation and training.
- Co-authored an web-based productivity software suite, helperMonkey, for the library System that was later used in other libraries in Georgia.
- Performed all prior Administrative Services Supervisor and Administrative Assistant duties.
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12/2003 - 05/2005 | Twin Lakes Library System, Milledgeville, GA Administrative Services Supervisor - Managed the System’s payroll, record-keeping, bookkeeping, filing, and correspondences.
- Developed and maintained the staff’s intranet and calendars using Google Apps for Business.
- Provided and coordinated all training and scheduling for the System.
- Completed System’s weekly bank deposits, reconciled bank statements and handled most of the System’s financial duties.
- Supervised the daily operation of support services for the System and served as the System Director’s personal assistant.
- Oversaw and performed clerical and administrative support tasks including answering and routing phone calls.
- Established work procedures and standards to improve efficiency and effectiveness of assigned operations.
- Responsible for ensuring employee compliance with established System standards and reviewing and evaluating the work and performance of subordinates.
- Created and maintained System interior and exterior signage.
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03/2002 - 12/2003 | Twin Lakes Library System, Milledgeville, GA Administrative Assistant - Responsible for the day-to-day administrative operations of the System.
- Conducted daily financial calculations including making weekly deposits.
- Managed the System’s supply budget.
- Ordered and stocked office and public vending machine supplies.
- Cross-trained in other departments in order to assist when needed.
- Co-coordinated the System's Library Fair and Casino Night events.
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09/2001 - 03/2002 | Twin Lakes Library System, Milledgeville, GA Children's Page - Responsible for shelving materials and ensuring that they were kept in order and accessible to patrons and library staff.
- Read shelves for accuracy of placement.
- Created new shelving procedures.
- Assisted in other departments which included checking materials in/out, registering and issuing patrons library cards, answered and routed phone calls, filed and created documents and processed mail and other materials.
- Became proficient in using the state’s public library online catalog.
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