Work Experience Bar Manager Grotto | Rockville-Center, New York 03/2022 - 07/2022 • Led bar operations, managing inventory, staff schedules, and customer service.
• Developed creative cocktails and managed bar promotions to drive sales.
• Maintained compliance with health and safety regulations.
Prep cook - Cold station - Food runner - Barback Viaggio tapas and restaurant | Rockville-Center, New York 06/2017 - 07/2018 • Assisted chefs with meal preparation, ensuring consistency and efficiency.
• Managed the cold station and expedited food orders in a timely manner.
• Provided support as a food runner and barback in peak business hours.
Waiter Vicono - Wine bar | Mineola, New York 11/2018 - 08/2018 • Delivered excellent table service in a wine bar setting.
• Recommended food and drink pairings to enhance customer experience.
Mixologist | Bartender Moods Cafe | Valley Stream , New York 08/2022 - 11/2022 • Crafted specialty cocktails and provided high-quality beverage service.
• Engaged with customers to enhance their experience and increase retention.
• Maintained bar inventory and handled cash transactions efficiently.
Server Lenox & Park | Rockville Center , New York 03/2023 - 01/2024 • Provided exceptional table service in a high-volume restaurant, ensuring customer satisfaction.
• Managed multiple tables efficiently, balancing speed and quality service.
• Assisted in training new staff and maintaining cleanliness and organization.
Research Intern PRHYLI | Albany, NY 12/2016 - 03/2016 • Conducted research on Common Core educational practices.
• Facilitated bilingual youth workshops in French, Haitian Creole, and Spanish.
Skills SKILLS & COMPETENCIES
• Strong customer service and interpersonal skills
• Proficient in database software and inventory management
• Effective communication (in-person and over the phone)
• Crisis management and problem-solving abilities
• Strong research and organizational skills
Langugages LANGUAGES
• English (Fluent)
• French (Fluent)
• Haitian-Creole (Fluent)
• Spanish (Intermediate)
• Arabic (Intermediate )
| 